Being a billion-ringgit industry in Malaysia, the hospitality industry is much brOader than most other industries. The majority of business niches are composed of only a handful of different businesses, but this industry applies to nearly any business that is focused on customer satisfaction and meeting leisurely needs rather than basic ones. While this industry is very broad, italso encompasses managing hotels and restaurants, facility maintenance and direct operations. The hospitality industry in actual fact relies heavily on pro viding excellent levels of services.

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Our independent attitude boutique hotel’s intimate size produces its characteristic personal feeling and heady ambiance for luxury travellers who enjoy the compact size and enveloping atmosphere.

Hotel operations

Sales & Marketing

Global reservations services

Quality control services

Human resources & talent supply

Revenue management


Widad believes that hotels are a great way to showcase the philosophy of a brand, to entertain its customers, and to project a lifestyle that goes beyond business. The Royal Widad Residence @ UTMKL is the flagship boutique hotel of the Widad Business Group under its subsidiary of Widad Hospitality Management. The 4-star premium hotel comes with 382 units of stylish, spacious and cozy rooms and suites giving its guests the warmth and welcoming ambience of Malaysian hospitality.


The hotel is in a class of its own creating the ideal staying experience for both business and leisure travelers. The hotel is an integrated complex that offers access and convenience for all purposes, with state-of-the-art meeting rooms and event spaces that could accommodate up to 2,000 guests. The Royal Widad Residence @ UTMKL is indeed a place that caters for every need.


The hotel is strategically located within the heart of KL-Golden Triangle and is only 30km from Kuala Lumpur International Airport (KLIA) with good accessibility via major highways to Klang Valley, for example, DUKE Expressway, Karak Highway, MRR2, Jalan Tun Razak and PLUS Highways. It is also conveniently located within a few minutes away from KL Sentral where the fast growing KL Sentral business precinct is. Accesses to Kuala Lumpur City Centre and Kuala Lumpur Convention Centre (KLCC) are just five minutes away by hired transportation. The plus point is that hotel guests can easily make their way to Kuala Lumpur Railway Station where it serves as a gateway and allows them to explore a myriad of the city’s attractions.


One of the main draws of venturing into hospitality is the new space it offers to the Widad brand. This is in fact a good strategy to promote and market its own brand of products. The marketing strategy of Widad will continue to be aspirational, but is also moving toward creating and providing lifestyle experiences to help build their stories and ultimately increase loyalty for the brand. 


So that’s why the management at The Royal Widad Residence @ UTMKL strives to make its hotel the best boutique hotel in the whole of Kuala Lumpur and offering customers exceptional first class services, making The Royal Widad Residence the number one choice.