Hospitality is a broad category of fields within the service and tourism industry. This is a multimillion-ringgit industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant and hotel consists of multiple groups such as facility maintenance and direct operations. Regardless of the business, this industry relies heavily on providing an excellent level of service.

Visit us at:


Zamzuri Mahmood

Chief Operating Officer(COO) at The Royal Widad Residence @ UTMKL

Boutique Hotel

Our independent attitude boutique hotel’s intimate size produces its characteristic personal feeling and heady ambiance for luxury travellers who enjoy the compact size and enveloping atmosphere.

Hospitality Management

Hotel operations

Sales & Marketing

Global reservations services

Quality control services

Human resources & talent supply

Revenue management